What Information We Hold and Why
When you create an account, we collect the details you submit — name, email address, and the mobile wallet identifiers you use for transactions such as bKash, Nagad, or Rocket. We record deposit and withdrawal activity tied to your account wallet so we can process payments
-
1
accurately and maintain a clear transaction history for you. Device and session data — your browser type, IP address, and pages visited — are logged automatically to keep the platform secure and to detect unusual access patterns. We do not sell your personal data to third
-
2
parties. Payment details passed through bKash, Nagad, or Rocket are handled according to those providers' own security standards; we store only the reference data needed to reconcile your account. If you contact our support team, the conversation is retained so we can follow up consistently. You
-
3
may request a copy of the data we hold on you at any time through the account settings page or by writing to our support address. Retention periods vary by data type: transaction records are kept as long as required for financial compliance, while session logs
-
4
are cleared on a rolling basis.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.