Withdrawing Funds Back to Your Wallet
Withdrawal requests go from your bitjeli account balance directly to the mobile wallet you select. The wallet number you enter must match the name on your bitjeli account — mismatches hold the request until our team can verify the details. We process withdrawal requests as they arrive; actual clearing time depends on your wallet provider's schedule. If your account verification is complete
and the details align, the request moves without extra steps. Players in Dhaka and elsewhere across Bangladesh use the same withdrawal path.
- Open withdrawal in the cashier — Go to the cashier panel and choose the withdrawal tab.
- Select your payout wallet — Pick bKash, Nagad or Rocket and enter your registered wallet number.
- Enter the amount — Type the amount you want to withdraw — it must sit within your available balance.
- Confirm and submit — Review the details and submit. You will receive a confirmation reference number once the request is logged.